Technical Update – The process of launching a new website comes with many difficulties including, choosing the correct server hardware, server o/s, bandwidth, load balancing, website coding language, database setup, security etc.
With MAP 2.0 the process was made much more difficult as we were dealing with a unique system that dealt with a lot of mathematics in the database queries along with constantly changing dynamic content.
As you may have noticed today’s launch didn’t go according to plan causing the website to hang for many members and many of you not being able to log on at all, the main cause for this was an overwhelming request from a multiple number of sources onto our servers making it almost impossible to access, this is known as a DDoS attack.
A Distributed Denial of Service (DDoS) attack is an attempt to make an online service unavailable by overwhelming it with traffic from multiple sources. They target a wide variety of important resources, from banks to news websites, and present a major challenge to making sure people can publish and access important information.
Further information on the type of attack we have encountered can be found here – http://www.digitalattackmap.com/understanding-ddos/
We have been/are working hard behind the scenes looking at resolving the issue asap and we will be keep you updated via this page and our facebook page found here – https://www.facebook.com/groups/MAPTechSupport/
Thank you for being a valued member
IT Technical Support Team